Thank you for visiting TokiPoki.com. We are committed to protecting your privacy and highly value the confidentiality of our customers’ information and prioritize building consumer trust. Our commitment extends to ensuring the protection of your data both online and within our organization. This statement elucidates our privacy policies and procedures, which apply to all visitors of this Website.
Kids and Parents
Children under 18 must get the permission of their parent(s) or legal guardian(s) before making purchases on this site.
Security
We use the latest encryption technology (Secure Sockets Layer, or SSL) to keep the personal information you provide to us secure. The information you provide to us when you place an order is encrypted (or coded) using a secure server for maximum security. This coding makes it nearly impossible for anyone to reach your information as it moves through our ordering system.
To check the security of your computer, look at the URL address bar of your browser window. If you see an unbroken key or a closed lock, then the encryption technology is active and the server is secure. You can also check by looking at the URL line of your browser; when you access a secure server, the initial characters of the site address will be “https”.
What if you link to another site?
The TokiPoki.com website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies when visiting the websites. TokiPoki.com has no responsibility for linked websites and provides these links solely for the convenience and information of our visitors.
Privacy
We are committed to protecting your privacy. We firmly believe that electronic security and privacy are necessary for the continued success of the Internet. In support of this, we only use the personal information that you provide to create a more personalized and entertaining experience for you, in accordance with the terms outlined below. The information you provide while using TokiPoki.com will be used only to supply you with the service you request. For example, if you subscribe to our mailing list, we may use your email address to inform you of new features, products and offers on our website. We never post email addresses or phone numbers, and we don’t give out any information we gather on this website or sell it to third parties.
What information do we collect?
When an order is placed on our Web site, we need to know your name, email address, mailing address, phone number, credit card number and credit card expiration date. This information is necessary for us to process and fill your order and to keep you informed of the status of your order. WE DO NOT STORE YOUR CREDIT CARD DETAILS.
How do we use the information?
When you place an order on our Web site, we will use your information to process and fill your order and TokiPoki.com will send you an email confirming the order. This will not only inform you of your order’s progress but will also alert you if someone is using your account without your permission. If you receive a confirmation for an order you did not place, please email us immediately at: team@TokiPoki.com.com We may also need to contact you by regular mail, email or phone if we have any questions regarding your order.
We may also use information you provide to us to personalize your shopping experience by using your product interests and purchase information to recommend other products, services or promotions that we believe may interest you. We may also notify you of functionality changes to the Web site.
Password Protection
Sensitive information is always stored under a password, thus adding an additional layer of security. When you set up an account at TokiPoki.com, you choose your own password for the account and you control who has access to your account. You may change your password at any time.
How do we use “cookies”?
“Cookies” are small pieces of information stored by your browser on your computer’s hard drive. Cookies do not contain personally identifying information. Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies. We use cookies to enhance your shopping experience at our site, to allow you to navigate quickly, and to keep track of items when you shop on-line. Cookies are not used on our site to store your account information; this information is stored securely on the site’s server.
Other Notice
TokiPoki.com may change this Privacy Policy occasionally based on your comments and our need to accurately reflect our data collection and disclosure practices. The use of information that we gather now is subject to the Privacy Policy in effect at the time of use. We may, but we shall not be required to, email you periodic reminders of our notices unless you have instructed us not to, so you should check our Web site frequently to see recent changes.
Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with TokiPoki.com, you can email us or call 213.973.8654.